Employment Opportunities

How To Apply For A Position:

Thank you for your interest in working with us at the Arkansas Lottery Commission (ALC)!

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The ALC’s official application can be found by clicking here. Please follow the instructions outlined in the application.

Job Title Job Description (If available)

Marketing Sales Representative (MSR)

Position Summary:

The MSR will promote and sell ASL lottery products. This position will be in charge of an assigned field territory and will ensure consistency and continuity of service to retailers. This position will act as a customer service and account representative and is the primary liaison between retailers and the ASL. The MSR will train retailers on the games and resolve any retailer/customer complaints and problems. This position will also secure new business and ensure new license application completion and compliance.

Essential Job Functions:

• Serves as an ASL customer service representative and liaison for an assigned field territory. Identifies route requirements and retailer needs; analyzes ticket usage to determine current needs; provides and determines placement of ASL promotional materials/supplies. Travels extensively to vendors and retailers to provide promotional material, training, and other services as needed.
• Utilizes system to track tickets; reconciles usage with inventory; adjusts inventory and reallocates tickets to other retailers; trains retailers on proper activation processes for financial accountability and billing purposes.
• Analyzes store layout; identifies and recommends most effective placement of point of sale and promotional items; instructs retailers on how to increase sales; motivates retailers to promote ASL products; identifies and recommends promotional strategies or programs.
• Recruits and secures new retailers; ensures license application completion and compliance; trains new and current retailers concerning ASL games, and operation of Lottery validation equipment. Maintains retailer centers and ensures they are presentable and effective sales tools.
• Identifies retailer problems; plans and activates appropriate actions to resolve problems; ensures rapid delivery of special ticket orders to retailers. Ensures compliance with ASL rules and regulations.
• Completes accounting, security and sales reports. Meets regularly with and provides information to assigned Regional Sales Manager.
• Other duties as assigned.

Knowledge, Skills and Abilities:

• Knowledge of ASL rules and regulations.
• Knowledge of ASL products and equipment.
• Knowledge of ASL Retail processes and procedures.
• Ability to deal courteously and effectively with retailers and the public.
• Ability to train retailers.
• Ability to make appropriate decisions by applying established standards and available information to specific situations.
• Ability to communicate effectively.

Special Job Dimensions:

• Valid Driver’s License.
• Computer Skills.
• Ability to travel, lift, carry and transport ASL/retailer materials as needed.

Minimum Education and/Experience:

• A high school diploma and at least 3 years of work experience in sales, customer service or a related field is required. The successful candidate must reside in one of these assigned counties: Faulkner, Van Buren or White.

Reporting to this Position:

• None

Preference will be given to applicants residing in the following counties: Faulkner, Van Buren and White

This position is a Grade C120.

Job will remain open until filled.

ALC is an Equal Opportunity Employer.