Employment Opportunities

How To Apply For A Position:

Thank you for your interest in working with us at the Arkansas Lottery Commission (ALC)!

To be considered an applicant, you must submit a completed ALC application for a currently posted position. Applications submitted outside a posting window will not be considered.

If you do not see a position you are interested in, please check back for future opportunities.

The ALC’s official application can be found by clicking here. Please follow the instructions outlined in the application.

Job Title Job Description (If available)

Application Support Specialist

Application Support Specialist (Budgeted Job Title)
System Support Specialist (Internal Job Title)

Position Summary:

The System Support Specialist is responsible for a wide range of activities related to computer system support such as the maintenance and utilization of workstations and LAN/WAN systems, error and problem analysis and resolution, training of end users and other system and application support requirements.

Essential Job Functions:

• Resolves hardware and software issues for Windows based or Apple McIntosh applications for end users.
• Diagnoses system and hardware malfunctions and computer generated errors and recommends and implements corrective actions, including consulting with network engineer, system support engineer or vendors.
• Configures images, installs and removes workstations and printer hardware and software. May require lifting of equipment and devices which can weigh up to 100 pounds.
• Provides end user application and system training.
• Applies system and software upgrades for software, hardware and printers.
• Coordinates system maintenance needs with network engineer or system support engineer and provides required system maintenance.
• Researches new technology and evaluates new products.
• Recommends changes or updates in programming, documentation and training to address system deficiencies and user needs.
• Provides disaster recovery support.
• Performs other duties as assigned.

Knowledge, Skills and Abilities:

• Knowledge of LANS, WANS and microcomputer hardware and software.
• Ability to analyze computer system problems and errors and resolve issues in a timely, efficient manner.
• Ability to manage server and personal computer systems to ensure effective utilization of data, space and equipment.
• Ability to image all operating and support systems.
• Excellent written and verbal communication skills.
• Strong customer service and interpersonal skills.
• Able to work independently or collaboratively with a team.

Physical Requirements:

This job has physical demands which create physical requirements which are necessary for an employee to perform the essential functions of the job. A key physical requirement is that the employee must be able to lift and move computer equipment, printers and other equipment which may weigh up to 100 pounds. Another physical requirement of the position is that the employee must be able to speak clearly and have good hearing. The position also requires the employee to have good vision abilities, especially in regard to performing close in work; also the ability to sit and use their hands and fingers to touch and feel. This position may also require the employee to be able to drive an automobile, walk, stand, reach with arms and hands, climb low heights, have a good sense of balance, and to stoop, kneel, crouch or crawl.

Special Job Dimensions:

• Must have a valid driver’s license.
• Must have knowledge of information systems, computers, office equipment and clerical procedures.

Minimum Education and/Experience:

• A formal education requirement of an associate’s degree or equivalent in computer science, mathematics, or a related technical field is required.
• Two years of work experience in computer support is required.
• A CompTIA A+ Certification or equivalent is also required.

Reporting to this Position:

• None

This position is a Grade C117.

Job will be posted simultaneously on internal and external sites.

ALC is an Equal Opportunity Employer.
If an accommodation is needed to participate in the application process, contact HR.


Position Summary:

Responsible for maintaining the Vendor Payables module of ALC Accounting System. Responsible for setting up and maintaining vendors in ALC Accounting System and the proper payment of all ASL vendor invoices in accordance with ASL policies. Responsible for assigning General Ledger coding to all vendors and related invoices. Responsible for maintaining Low Value Asset Log as required by the State of Arkansas DFA regulations.

Essential Job Functions:

• Responsible for accuracy of all ALC Accounting System Vendor files and maintaining General Ledger coding to comply with Generally Accepted Accounting Principles.
• Responsible for obtaining and maintaining vendor W-9 forms and subsequent 1099 annual reporting in accordance with IRS regulations.
• Process vendor invoices for payment in accordance with ASL policies. Scan and index invoices to support all vendor disbursements.
• Maintains fixed asset log in accordance with DFA state regulations.
• Obtains documentation to support ALC P and T card transactions. Scan and index all support.
• Responsible for the preparation of monthly Sales & Use Tax reports.
• Make recommendations for the efficient use of ALC Accounting System features in the Vendor module section.
• Regularly communicates with other lottery employees regarding vendor transactions and as to the verification of the location of ALC equipment and other assets.
• Record journal entry for all daily cash transactions and at end of month reconcile various bank accounts.
• Other duties as assigned.

Knowledge, Skills and Abilities:

• Should have extensive knowledge of computers and financial software and spreadsheet software. Should have extensive experience in payables operating systems.
• Normal office environment. Close eye work. Hearing and oral communication within normal range. Operates calculator, telephone, computer, copier, and printer. Frequent sitting and standing. Extensive walking to lottery offices. Occasional lifting and carrying up to 30lbs.

Special Job Dimensions:

• Requires good communication and interpersonal skills dealing with vendors and employees regarding financial transactions for ALC.
• Must project a positive professional image for ALC when dealing with vendors and other outside parties.

Minimum Education and/Experience:

• Prefer a degreed accountant with at least 5 years experience.

Reporting to this position:

• None

This position is a Grade C122.

ALC is an Equal Opportunity Employer.